FAQs
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What is the estimated delivery time for my order?
- Answer: Our standard delivery time is 5-7 business days for domestic orders and 10-14 business days for international orders. Please note that delivery times may vary depending on your location and any potential delays with the shipping carrier.
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What is your return and exchange policy?
- Answer: We offer a 30-day return and exchange policy. If you are not satisfied with your purchase, you can return or exchange it within 30 days of receipt. The item must be in its original condition with all tags attached. Please visit our Returns & Exchanges page for more details on how to process a return or exchange.
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How can I track my order?
- Answer: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number on our shipping carrier's website to monitor the status of your delivery. If you have any issues with tracking your order, please contact our customer support team for assistance.
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Do you offer international shipping?
- Answer: Yes, we offer international shipping to many countries. Shipping rates and delivery times may vary based on the destination. During the checkout process, you will be able to select your country and view the available shipping options. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.